TO MAKE A REQUEST FOR UTARA (ACCOMMODATION):-

• Request for "Utara" (accommodation) should be made through "AKSHARDERI UTARA" application (App), at least three days in advance before your arrival date.
• Before you fill out the request for "UTARA" accommodation, you must get a "CHITTHI" (Recommendation Letter) from any "Sant" (Saint) of your acquaintance. It is a mandatory step.
• Upon receipt of your "CHITTHI", Go to the Utara App's Home page and tap on "REQUEST UTARA" button. Then follow the steps prompted by the App.
• Take the picture of main person and upload it through App. If you are coming in group, then the picture of the lead person is required.
• Then take the photo of "CHITTHI" (Recommendation Letter) and upload it through App.
• Then click on NEXT button and fill out the required information.
• In the next page, fill out the details of main person.
• After all required information is filled out, click SUBMIT button.
• Once the request is submitted successfully, you will get a REQUEST ID number. Please note that this ID is just a reference number and does not guarantee accommodation in any way.

AFTER YOUR REQUEST IS SUBMITTED:-

• After submission of your request, you will receive the status of your request in your App. You will get the notification in the App. Please note that it will take a couple of days to review your request and make a decision.
• Please do not contact any person regarding this matter. You can check the status of your request through your App only.
• After careful examination of your request and depending upon the current situation at Gondal Mandir UTARA, you will be informed about the status of your request. It will be one of the following three statuses:
  1. APPROVED:This means there is a very high chance that you will get the accommodation. You must bring your ID PROOF with you when you arrive at Utara office.
  2. REJECTED:Due to some unforeseen circumstances, the accommodation is not available during the period of your proposed stay.
  3. Need More Info:More information is required from you. You will get the notification in your app. You may provide the requested information by editing the request and re-submitting it.

IMPORTANT POINTS TO REMEMBER:-

• If the status of your request shows "APPROVED", then you must "CONFIRM" your arrival two days in advance.
• For that, you have to click on "CONFIRM" button in your App. Please note that this CONFIRM button will appear in app only 2 days before the date of your arrival.
• If for any reason you plan to cancel your visit, then you must go to the app and cancel the request. It is very IMPORTANT to inform about the cancellation of your visit through “AKSHARDERI UTARA” application.
• Also please note that until the status of your request shows "CONFIRMED", it is not possible to give you Utara, even if your request is APPROVED. So, please make sure to CONFIRM your arrival.